FREQUENTLY

ASKED

QUESTIONS

What do I need in order to qualify

for a Haibó loan?

  1. You must be a South African citizen 18 years or older.
  2. You must be employed.
  3. You must have a valid bank account.

Do I have to be employed?

Yes, you must be employed and earn a regular salary that is paid into your bank account.

How much do I qualify for?

Depending on qualification criteria a new Haibó customer is limited to a R3000 loan for up to 45days.Read More

When do I receive my money?

Payments are made the same day that your loan is approved. Once the process is

completed, it can take up to 24hours for the money to appear in your bank account.

It might be quicker depending on the bank you bank with.

Do I need a bank account or can I use a relative or friends account?

You need to have an active bank account registered in your own name. We do not make any payments to third party bank accounts.

Can my loan be issued to me in cash or is it paid into my bank account?

We do not pay any customers in cash. We only make payments directly into the same bank account that you use to receive your salary. You can then draw the cash from your bank account if you need to.

Do you perform a credit check on me?

Yes. Agreeing to the privacy policy and terms and conditions gives Haibó permission to perform a credit check on you at the relevant credit bureaus.

What if I don't have the best credit score?

Many other factors are considered when approving a Haibó loan, a credit score is just one of them. If we think you will be able to pay back the loan you have applied for we will consider your application.

If I have existing debt can I still qualify for a Haibó loan?

Yes, when you apply for a Haibó loan we do a credit check and a relevant financial needs analysis. This enables us to make an informed decision and lend you money even if you have existing debt.

How do I repay my loan?

We load a debit order on your account and when you get paid the installment is deducted from your account. You don't have to worry about making cash deposits or manual payments as everything is done automatically!

What if I don't have the funds to repay my loan?

If we are not able to work out some form of arrangement with you and you fail to repay your loan, we will be forced to hand your account over to a debt collection agency. This will mean a mountain of unnecessary costs for you, and it will also negatively impact your chances of qualifying for a loan anywhere else in the future.